Refund & Cancellation Policy

Cancelling

You may cancel at any time from Billing → Manage billing. Your subscription stops renewing, and you keep access through the end of the billing period you have already paid for. After that period ends, access ends unless you subscribe again.

Refunds

• First payment: you may request a full refund of your initial subscription payment within 7 days of that payment.
• Renewal payments: non-refundable, except where required by law.

To request a refund, email Kevin@KDStrategicGroup.com from the address on your account. Refunds are reviewed and issued manually to the original payment method.

Failed payments

If a renewal payment fails, Loggy stays available while the payment is retried and shows a notice asking you to update your payment method. If the retries fail, access ends.